KNOWLEDGE SOLUTIONS FOR HOUSING MANAGEMENT

Unlock the potential of your Housing Management System

Knowledge Solutions has over a decades experience providing systems change solutions, ensuring you'll achieve a seamless and painless go-live. Using Knowledge Solutions to support your IT change programme significantly increases end-user take-up, helping to ensure you deliver the project on time and to budget, ultimately allowing you to unlock the efficiencies that a more effective and streamlined system will bring.

Our work with Housing Trusts, Social Landlords and Local Authorities such as AmicusHorizon, The Peabody Trust, Hanover Housing Association, Islington, SBAB and Tower Hamlets means we know what it takes to get your system adopted by your user community.

Our strategic partnerships with Capita Software Services and other key Housing Management System suppliers means we know what works and can ensure that your deployment doesn't fall at the last hurdle.

Change management

• Internal Communications
• Education
• Managing ongoing change

Process and application capture

• Rapidly capture applications and process
• Create fully functional simulations
• Add interactivity, tests, movies and rich media
• Automatically create documentation

Deliver content as

• Face-to-face lessons
• Classroom based training
• Elearning – over the internet or intranet
• Fully formatted documentation

On-going process support and reinforcement

• In-process performance support
• Context sensitive knowledgebase
• Enforce processes
• Push change notifications directly to users desktops